Florida Department of Business and Professional Regulation Testing
Examination scheduling information
Please VERIFY that you have created your web account with your LEGAL name as it appears on your government-issued ID and that your personal information is CORRECT. Contact Pearson VUE immediately to correct the spelling of your name or update your personal information if you notice any errors. It is very important that this information is correct, as it will appear as it was entered on the documentation provided to you after you have completed the exam, as well as on any reports to your licensing agency.
Appointments may be made up to one calendar day prior to the day you wish to test, subject to availability. You may schedule your exam online or over the phone by contacting customer service.
Cancellation / Rescheduling policy
To cancel or reschedule a test without any penalty it needs to be done two full calendar days before the test.
|Appointment is scheduled for:
||Cancellation / Reschedule deadline
|Monday - anytime
||The Friday before – anytime up to midnight on Friday
|Tuesday - anytime
||The Saturday before – anytime up to midnight on Saturday
|Wednesday - anytime
||The Sunday – anytime up to midnight on Sunday
|Thursday - anytime
||The Monday – anytime up to midnight Monday
|Friday - anytime
||The Tuesday – anytime up to midnight Tuesday
|Saturday - anytime
||The Wednesday – anytime up to midnight Wednesday
|Sunday - anytime
||The Thursday – anytime up to midnight Thursday
* Based on a start of week as Sunday.
Candidates can cancel and reschedule using the web (self-service) up to midnight two full calendar days prior to their tests and incur no penalty for late cancellation or reschedule.
If candidates are calling Customer Services to cancel or reschedule on their behalf, please note the customer service hours below:
Monday–Friday, 7:00 a.m.–10:00 p.m. CT, Saturday, 7:00 a.m.–4:00 p.m. CT, and Sunday, 9:00 a.m.–3:00 p.m. CT; closed on local holidays